FAq

All your questions, 
answered 

Explore our FAQ section to find quick and clear answers about Luzan’s platform, features, and how we simplify business operations.

What is Luzan, and how does it work?
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Luzan isn’t just a cloud-based platform—it’s a disruptor that upends the way businesses transact, manage their supply chains, and process financials. By connecting buyers and suppliers through e-invoosing, embedded finance, and automated AP/AR, Luzan reimagines what’s possible.

Is Luzan suitable for small businesses?
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Luzan is built for every business, from small startups to enterprise organizations. Its scalable solutions simplify operations, accelerate cash flow, and bring buyers and suppliers closer together. No business is too small to benefit from Luzan’s game-changing solutions.

How secure is Luzan’s platform?
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When it comes to security, Luzan is a fortress. Using advanced encryption and robust compliance protocols, we ensure that every transaction and piece of data is protected to the highest regulatory standards.

How can I get started with Luzan?
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Getting started with Luzan is easy. Simply sign up on our platform and dive into the features tailored to your business. You’ll be optimizing your supply chain and transactions in no time. Luzan makes it easy to bring your business into the future.

How does Luzan help improve supply chain efficiency?
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Luzan is not just a supply chain management platform—it’s a game-changer. With real-time visibility, automated workflows, and direct connections between buyers and suppliers, Luzan transforms procurement, logistics, and payments.

Does Luzan offer integrations with other tools?
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Luzan also plays nice with others. We integrate seamlessly with a wide range of business apps and ERP systems, simplifying workflows and enhancing operations. Luzan is the perfect partner to have in your back pocket.

What is AP/AR automation, and how does it work?
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AP/AR automation modernizes accounts payable and receivable by automating manual tasks like invoice creation, approvals, and payment tracking. By eliminating manual data entry and minimizing the risk of human error, AP/AR automation streamlines financial processes and gets your business back on track.

How will AP/AR automation save my business time and money?
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Luzan’s automation eliminates manual busywork like data entry, approvals, and payment schedules, reducing processing times, errors, and administrative costs. Your team can focus on what matters most: growing your business.

Is Luzan’s AP/AR automation secure and compliant?
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Yes. Luzan’s platform features built-in compliance checks and enterprise-level security to ensure invoices meet regulatory standards while protecting sensitive financial data.

Will Luzan AP/AR automation work with my current accounting software?
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Yes! Luzan integrates with leading accounting and ERP systems for seamless data transfer and a quick implementation.

How will Luzan help me manage cash flow?
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Luzan features real-time tracking, automated payment reminders, and intelligent payment scheduling to help businesses maintain visibility and control over cash flow.

What is Luzan Marketplace?
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Luzan Marketplace is a game-changing digital platform that connects buyers with suppliers in a seamless, intuitive way. It simplifies the sourcing, procurement, and payment process while providing real-time visibility and powerful cost-saving tools that give your business more control.

How does Luzan help businesses find suppliers?
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Luzan connects you with a vast network of pre-qualified suppliers that offer competitive pricing and flexible order quantities. Our platform makes it easy to find reliable logistics solutions that meet your specific business needs.

Can I manage payments through Luzan Marketplace?
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You bet. Luzan Marketplace offers secure, instant payment options powered by innovative embedded finance technology. Transactions are seamless and worry-free, so you can focus on what matters most—growing your business.

Is the marketplace suitable for small and large businesses?
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Absolutely. Luzan Marketplace is carefully designed with businesses of all sizes in mind, from ambitious small retailers to large enterprises. Our tools simplify operations and fuel growth, so every business can succeed.

How does Luzan improve procurement efficiency?
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Luzan transforms the procurement process from top to bottom, digitizing every step to minimize manual work. With real-time tracking, we help you save time and money when sourcing products. Efficiency isn’t just achievable with Luzan—it’s guaranteed.

What is embedded finance, and how does it work?
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Embedded finance is when financial services like instant payments and credit are built directly into Luzan’s platform. With embedded finance, your retailers can access credit and your vendors get paid immediately—at no additional cost. It's all part of our effort to streamline payments and give you more working capital.

How does Luzan’s embedded finance benefit vendors?
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Vendors get paid immediately upon order completion, giving them faster access to cash and more liquidity to run their businesses.

Can retailers access credit through Luzan?
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Yes! Retailers can enjoy "buy now, pay later" credit plans tailored to their business, thanks to Luzan’s partnership with Al Rajhi Bank.

Is embedded finance secure and compliant?
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Absolutely. Luzan’s embedded finance is backed by Al Rajhi Bank, ensuring your transactions are secure, compliant, and hassle-free.

How does embedded finance improve supply chain efficiency?
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By removing financial friction, vendors get paid faster, retailers get more time to repay, and the transaction process becomes seamless—freeing up working capital and resources across the supply chain.

What is AP/AR automation, and how does it work?
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AP/AR automation modernizes accounts payable and receivable by automating manual tasks like invoice creation, approvals, and payment tracking. By eliminating manual data entry and minimizing the risk of human error, AP/AR automation streamlines financial processes and gets your business back on track.

How will AP/AR automation save my business time and money?
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Luzan’s automation eliminates manual busywork like data entry, approvals, and payment schedules, reducing processing times, errors, and administrative costs. Your team can focus on what matters most: growing your business.

Is Luzan’s AP/AR automation secure and compliant?
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Yes. Luzan’s platform features built-in compliance checks and enterprise-level security to ensure invoices meet regulatory standards while protecting sensitive financial data.

Will Luzan AP/AR automation work with my current accounting software?
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Yes! Luzan integrates with leading accounting and ERP systems for seamless data transfer and a quick implementation.

How will Luzan help me manage cash flow?
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Luzan features real-time tracking, automated payment reminders, and intelligent payment scheduling to help businesses maintain visibility and control over cash flow.

What is Luzan Marketplace?
arrow icon

Luzan Marketplace is a game-changing digital platform that connects buyers with suppliers in a seamless, intuitive way. It simplifies the sourcing, procurement, and payment process while providing real-time visibility and powerful cost-saving tools that give your business more control.

How does Luzan help businesses find suppliers?
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Luzan connects you with a vast network of pre-qualified suppliers that offer competitive pricing and flexible order quantities. Our platform makes it easy to find reliable logistics solutions that meet your specific business needs.

Can I manage payments through Luzan Marketplace?
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You bet. Luzan Marketplace offers secure, instant payment options powered by innovative embedded finance technology. Transactions are seamless and worry-free, so you can focus on what matters most—growing your business.

Is the marketplace suitable for small and large businesses?
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Absolutely. Luzan Marketplace is carefully designed with businesses of all sizes in mind, from ambitious small retailers to large enterprises. Our tools simplify operations and fuel growth, so every business can succeed.

How does Luzan improve procurement efficiency?
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Luzan transforms the procurement process from top to bottom, digitizing every step to minimize manual work. With real-time tracking, we help you save time and money when sourcing products. Efficiency isn’t just achievable with Luzan—it’s guaranteed.

What is Luzan Marketplace?
arrow icon

Luzan Marketplace is a game-changing digital platform that connects buyers with suppliers in a seamless, intuitive way. It simplifies the sourcing, procurement, and payment process while providing real-time visibility and powerful cost-saving tools that give your business more control.

How does Luzan help businesses find suppliers?
arrow icon

Luzan connects you with a vast network of pre-qualified suppliers that offer competitive pricing and flexible order quantities. Our platform makes it easy to find reliable logistics solutions that meet your specific business needs.

Can I manage payments through Luzan Marketplace?
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You bet. Luzan Marketplace offers secure, instant payment options powered by innovative embedded finance technology. Transactions are seamless and worry-free, so you can focus on what matters most—growing your business.

Is the marketplace suitable for small and large businesses?
arrow icon

Absolutely. Luzan Marketplace is carefully designed with businesses of all sizes in mind, from ambitious small retailers to large enterprises. Our tools simplify operations and fuel growth, so every business can succeed.

How does Luzan improve procurement efficiency?
arrow icon

Luzan transforms the procurement process from top to bottom, digitizing every step to minimize manual work. With real-time tracking, we help you save time and money when sourcing products. Efficiency isn’t just achievable with Luzan—it’s guaranteed.

What is embedded finance, and how does it work?
arrow icon

Embedded finance is when financial services like instant payments and credit are built directly into Luzan’s platform. With embedded finance, your retailers can access credit and your vendors get paid immediately—at no additional cost. It's all part of our effort to streamline payments and give you more working capital.

How does Luzan’s embedded finance benefit vendors?
arrow icon

Vendors get paid immediately upon order completion, giving them faster access to cash and more liquidity to run their businesses.

Can retailers access credit through Luzan?
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Yes! Retailers can enjoy "buy now, pay later" credit plans tailored to their business, thanks to Luzan’s partnership with Al Rajhi Bank.

Is embedded finance secure and compliant?
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Absolutely. Luzan’s embedded finance is backed by Al Rajhi Bank, ensuring your transactions are secure, compliant, and hassle-free.

How does embedded finance improve supply chain efficiency?
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By removing financial friction, vendors get paid faster, retailers get more time to repay, and the transaction process becomes seamless—freeing up working capital and resources across the supply chain.

Still have a question

Luzan’s marketplace simplifies how vendors connect with retailers, deliver and get paid.